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meatball2121's avatar
Apr 19, 2022

MR60 Wireless Mesh Router issues with netflix and unblocker or proxy issue

Hello I have the MR60 Wireless Mesh Router issues with Netflix and unblocker or proxy issue. Every time I try to watch some shows on Netflix I keep getting the you seem to be using an unblocker or proxy error. It says to please turn off any of these services and try again. I don't have an VPN or anything like this that would cause this. This only happens also when I am connect to WIFI on all devices. Netflix works fine when I use my phones data and has no issues. I already swapped my modem with Spectrum and the issue is not on there end. How do I fix this issue and what setting do I need to change? This is what the error says on Netflix

 

It means your device or network connects to Netflix through a VPN, proxy, or unblocker app or service.

Netflix allows watching TV shows and movies through a VPN, but VPN, proxy, or unblocker apps and services might cause problems or change which TV shows and movies are available to watch.

NOTE:
 
If you don't know if these apps or services are active, your internet service provider (ISP) or network admin can tell you.

If you use these apps or services, try these steps:

  • Turn the app or service off and try Netflix again.

  • Reset the network settings on the device with the issue.

  • Restore your modem or router to your internet provider's default settings.

    NOTE:
     
    For help with these steps, contact your ISP or your device's manufacturer.

If you have an IPv6 connection:

  • Netflix will work with standard IPv6 connections.

  • Netflix doesn't work with connections that tunnel IPv6 traffic over an IPv4 network.

What to do next

If you're still having a problem but don't use these apps or services, or if you turned them off, contact your internet service provider to help:

  • Find out why your internet connection shows VPN or proxy activity.

  • Get a new IP address that matches your location.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what modem/gateway do you have from spectrum?
    2. what firmware is on the mr60?

    3. are you using netgear armor?  

    4. is it on all netflix devices or just the one?

    • meatball2121's avatar
      meatball2121
      Tutor
      1. what modem/gateway do you have from spectrum? E31U2V1 see attachment
      2. what firmware is on the mr60? The latest fiware

      3. are you using netgear armor? No

      4. is it on all netflix devices or just the one? All devices that are connected to my netgear wi-fi, works fine when connected to phone data.
      • plemans's avatar
        plemans
        Guru - Experienced User

        "the latest" doesn't help as it changes. And sometimes it isn't the latest. 

        What version is on the router and on the satellites?

        Do you have IPv6 enabled? 

        Are you using your own or a different DNS service?