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Forum Discussion
BLZ6353
Mar 20, 2023Guide
MR60
I have purchased a MK6W system with one MR60 and two MS60 satellites in June 2022 and set up in a large, 3 level, vacation home. Purchased a second system December 2022 and connected the two additional satellites only. The router is definitely upgraded to the latest firmware, version 1.1.7.134, as viewed via remote access. However, cannot view the satellites firmware remotely. I lose some satellites and WiFi devices as well whenever there is a power outage and a remote reboot of the router doesn’t fully restore the set-up. While I’m at the vacation home, everything checks out okay. I will double-check that all the satellites are upgraded to the latest firmware next time I’m at the location. Barring a factory reset of the router (or using the other MR60), any other possible fixes that I’m missing? Kind of need the system to be stable when no one is there and reboot/reconnect after power outages.
I would move the farther MS closer. 60' could be a bit too far if the MS are dropping off here and there. Need to stabilize them.
Try using channels 1 and 40 or 11 and 48.
18 Replies
- FURRYe38Guru - Experienced User
How many MS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- BLZ6353Guide
The approximate size of the house is 5,00 sq. ft. Three levels, built on hillside. Neighbors are not close (> 100 yards) and weak WiFi signals at best if I recall. Satellites, 4 in total, are placed farther than 30 feet apart and none are in line of sight of each other nor in same room(s). The channel is probably auto if that’s the default during set-up. Using a TP-Link DOCSIS 3.0 cable modem, TC-7610-E, with a Xfinity as the internet provider.
- FURRYe38Guru - Experienced User
Is that 5,000sq ft?
- plemansGuru - Experienced User
Got teamviewer on any of the computers there?
You could remote into one of them and use the GUI at that location. Sometimes the gui displays things the app doesn't.
And you could potentially log into the satellites ip address and remote update them that way.
- BLZ6353Guide
No, unfortunately don’t have any computers connected being a vacation house. Will bring a laptop with me and log into the routers and satellites next time I’m there to double-check the firmware.