I have a MK6W system, one MR60 and two MS60 satellites since June 2022 set up in a 5,000 sq. Ft., 3 level vacation home. The satellites are spaced 30 - 40 ft away from the router. Router and satellites are updated to latest firmware, V 1.1.7.134. I had changed the channels to 6 and 48 about 5 weeks back and this seemed to have stabilized the system, with no devices disconnecting over the period. Unfortunately, house being in CA, had the first of what will be many more lengthy power outages. Numerous WiFi devices hadn’t reconnected. Able to reboot the router using Anywhere Access in the Nighthawk app and get some but not all devices reconnected despite numerous reboots. Neighbors are a distance away, 100 yards or more, but will scan next time to check for any possible channel interference. Any ideas as to what else to try next time I’m at the location to get the WiFi devices to reconnect after future power outages?

And it took no time for another power outage to occur, this am but I left yesterday and won’t be able to get back for a few weeks. Same problems with devices not reconnecting. Perhaps this mesh system isn’t a good fit for such a location with power outages. It should have been a good fit for size of house etc.

Had set up the satellites with WiFi power switches operating on 2.4 GHz band and turned off the satellites and rebooted the router. Still no better with with getting devices connecting; even with turning the satellites back on after router has fully rebooted. Have a second MS60 that I purchased on Black Friday last year that I could try swapping out. Guess I need to simulate power outages with turning off the breaker to the house to see if it’s a flaw in the Netgear model. I see others have experienced similar problems as well. Ethernet cable between modem and router is the one that came with the Netgear system.

Whenever we have a power outage, whether it's 20 seconds or 20 hours only some devices will reconnect. I have to do a factory reset EVERY outage and then reconnect every device in our houseIt's not an insignificant time sink to do that. I spent $$$ on a battery backup for my Nighthawk modem and router, hoping to avoid the problem. It makes no difference. I wish I never bought this system, it's been nothing but a headache. It's not suited for the real world where wind and stormy weather exist.

BLZ6353 wrote: Any ideas as to what else to try next time I’m at the location to get the WiFi devices to reconnect after future power outages? There's not much that the router can do about that. If the MR60's wifi comes back on, then it is up to these "devices" to connect. Able to reboot the router using Anywhere Access in the Nighthawk app and get some but not all devices reconnected despite numerous reboots. To me this suggests that the router itself worked as expected and came back on line after the power cut. Did the satellites also spring back into action?

I had problems with devices dropping over time on this router/system until I changed the channels and then it was solid until this lengthy power failure. The satellites show that they’ve connected to the router in the Nighthawk app. Used to utilize an AC1200 at this residence until I upgraded last year and did not have these numerous connectivity issues whether after power failures or over time. Hoping to resolve these issues with the Mesh system and not have to revert to the old router or probably a new non-mesh system. Difficulty being a vacation so often not there to check things out in person when attempting troubleshooting.

MR60/MS60 WiFi devices not reconnecting after power failure

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michaelkenward
Guru - Experienced User
Jul 05, 2023
BLZ6353 wrote:

Any ideas as to what else to try next time I’m at the location to get the WiFi devices to reconnect after future power outages?

There's not much that the router can do about that. If the MR60's wifi comes back on, then it is up to these "devices" to connect.

Able to reboot the router using Anywhere Access in the Nighthawk app and get some but not all devices reconnected despite numerous reboots.

To me this suggests that the router itself worked as expected and came back on line after the power cut. Did the satellites also spring back into action?
- BLZ6353
  Guide
  Jul 05, 2023
  I had problems with devices dropping over time on this router/system until I changed the channels and then it was solid until this lengthy power failure. The satellites show that they’ve connected to the router in the Nighthawk app. Used to utilize an AC1200 at this residence until I upgraded last year and did not have these numerous connectivity issues whether after power failures or over time. Hoping to resolve these issues with the Mesh system and not have to revert to the old router or probably a new non-mesh system. Difficulty being a vacation so often not there to check things out in person when attempting troubleshooting.
  - FURRYe38
    Guru - Experienced User
    Jul 06, 2023
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    
    30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected. Try the MS a bit closer to the MR?
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️
    
    Does this happen if you turn OFF one of the MS?
    
    Try setting manual channel 1 on 2.4Ghz and 40 on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    
    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.
    
    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
    
    BLZ6353 wrote:
    
    I had problems with devices dropping over time on this router/system until I changed the channels and then it was solid until this lengthy power failure. The satellites show that they’ve connected to the router in the Nighthawk app. Used to utilize an AC1200 at this residence until I upgraded last year and did not have these numerous connectivity issues whether after power failures or over time. Hoping to resolve these issues with the Mesh system and not have to revert to the old router or probably a new non-mesh system. Difficulty being a vacation so often not there to check things out in person when attempting troubleshooting.

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MR60/MS60 WiFi devices not reconnecting after power failure