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Solved
MR80: Satellites become unusable after time while main router is fine?
I am trying to solve an issue with the MR80 that's being used in a roughly 2200 square foot home. The main router is located next to the modem in the basement of the house. Satellite 1 is located in one of the upstairs bedrooms. Satellite 2 is located at the main level in the living room. Depending on the day there are usually anywhere from 7 to 10 devices on the network including phones, computers, stream boxes, and game consoles.
The issue is that given time, every device connected to the satellites will be unable to gain a good connection and will be stuck at a speed of around 1-5mbps. This is not normal, the satellites usually do anywhere from 140-220 while the main router can get 300 or above. I read elsewhere that changing the 5ghz channel can help with this issue, but I have had no luck with it. I'm resetting the router once a day, or once every few days without fail. Ive tried modifying other settings but none seem to make any sort of difference.
Model: NightHawk Model MR80 Wifi Mesh system with 2 MS80 Satellite
Firmware: V1.1.7.12_3.1.108
Guest Network: Not enabled
Traffic Meter: Not enabled
DDNS: Not enabled
Remote Access: Not enabled
UpNP: Not enabled
Vpn Service: Not enabled
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
StrixKuriboh wrote:
I completely forgot about this but your suggestion did end up being the solution. Removing one satellite has made the entire system much more stable. The current setup is the main router in the basement and one satellite on the other far end of the houses first floor. Everything seems to work without a hitch and I have had it running this way for months now. Thank you.
19 Replies
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR📡 and MS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 🛰For that size of home, you might reduce the MS deployed count by one and see if problem still happens.
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageAlso might update FW as well:
- Will try updating the firmware. For the distance between satellites and router. Main router is definitley 30 ft away from the satellite in the living room. Its on the complete other side of the house. For the bedroom satellite its a maybe. It goes up theough two floors and sits in a similar position. I assumed building materials would lower the range a bit but now Im not so sure.
Any progress on this?
StrixKuriboh wrote:
Will try updating the firmware. For the distance between satellites and router. Main router is definitley 30 ft away from the satellite in the living room. Its on the complete other side of the house. For the bedroom satellite its a maybe. It goes up theough two floors and sits in a similar position. I assumed building materials would lower the range a bit but now Im not so sure.
StrixKuriboh wrote:
I am trying to solve an issue with the MR80 that's being used in a roughly 2200 square foot home. The main router is located next to the modem in the basement of the house.
What is that modem?
- It is a hitron modem provided by Armstrong cable. The model name is Coda-45
StrixKuriboh wrote:
It is a hitron modem provided by Armstrong cable. The model name is Coda-45Standard cable mode. Nothing of a router component to get in the way.
DOCSIS 3.1 Cable Modem | CODA-45 | Hitron
Just wanted to eliminate that from the troubleshooting.
The system now managed to last only 3 days before the satellites went to low speeds. I am going to be honest and say I have no idea what to do now. Disabling satellites doesn't help. Updating firmware doesn't help. Changing the settings doesn't help. And even now without even changing the settings my uptime with no issues is varying wildly. There have even been issues with speeds and ping being normal but certain things like video failing to load. I double checked things like my DNS resolver and connections relating to my ISP but everything seems normal on both ends. I think its time I start considering an RMA or warranty claim. Heck, the only other user I managed to find that had the same issue as me presumably returned or recycled their MR80 and satellites.
https://www.reddit.com/r/NETGEAR/comments/15pvzb7/mr80_nighthawk_satellite_speed_drop_into_single/
