Nighthawk AX3600 Tri-Band WiFi 6 Mesh System

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

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87national wrote:
It appears my router is t even a selection available as a model, I’m looking for information regarding connectivity issues with NETGEAR - Nighthawk AX3600 Tri-Band WiFi 6 Mesh System (3-Pack) or called the MK83.

The problem is on multiple devices it shows full signal but then get errors saying cannot connect to wifi, specifically iPhones have the worst issues and a Roku tv. I have the router unit installed in the center of the house and my satellites are only 6 feet and 21 feet away from the main, but constantly show nothing connected to the satellites, even though my Xbox is wired to one of them. I’ve changed the 5Ghz channels 3 times, no joy. 2.4Ghz changed from 6 to 1 and then 12. Not much improvement.

Is this normal? I can’t find much info out there on these units and think they might just be garbage! My old linksys wrt54 had better range and connectivity. I’m at my wits end and may just buy another router, but thought I’d reach out since Nighthawks are supposed to be good, but there service is lacking. Of course I didn’t notice all these issues when I had there “armor” protection. Wondering if it’s related.

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