NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

scoggnito's avatar
scoggnito
Aspirant
Feb 22, 2021

QoS

I have the MR60 Mesh router with 2 MS60 satellites. My issue is with QoS.

 

I have it enabled, but when I select a device in the list to change the priority, it will open up a different device. Even when I do change the priority, it will remain on whatever setting it was previously on. This seems to be some sort of dynamic QoS function and I'm wondering if I disabled automatic updates to the "performance optimization database" if this will allow me to change priorities manually?

 

I have performed the typical troubleshooting; different browsers, clear cache, etc., but nothing seems to work. Firmware is up-to-date. I may just disable QoS all together.

 

Anyone else experience this issue? Support was no help either. Thanks in advance.

7 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello scoggnito,

     

    Has support been able to follow up on your case? What firmware version is your system currently on? 

     

    Christian 

    • scoggnito's avatar
      scoggnito
      Aspirant
      Thanks for the response.

      I chatted with support, but they provided no real help. Just the same troubleshooting I had already performed.

      Firmware is v1.0.6.110
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Hi scoggnito,

         

        May you send me a private message with your email address and case number(s).


        Thanks,

        Christian