NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TDS21's avatar
TDS21
Follower
May 26, 2020

2.4 Wifi drops intermittently on Nighthawk X4S

Hello, wondering if anyone has the same issue on firmware v1.0.1.56. 2.4ghz signal drops and rejects any connection for 10-15mins before it recovers. 5ghz signal works fine though.

 

Very annoying as all smart home devices are on 2.4ghz signal. Have tried searching and there's articles suggesting downgrading firmware to v1.0.2.52 which I've tried doing but router won't install it saying it's the wrong firmware.

 

Any help would be much appreciated. Cheers.:smileyhappy:

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you try a factory reset after the firmware changes? And then manually resetting the device back up? Not using a backup configuration?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Be sure to post about this over in the DSL modem forum for your model modem:

    https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers


    Good Luck. 


    TDS21 wrote:

    Hello, wondering if anyone has the same issue on firmware v1.0.1.56. 2.4ghz signal drops and rejects any connection for 10-15mins before it recovers. 5ghz signal works fine though.

     

    Very annoying as all smart home devices are on 2.4ghz signal. Have tried searching and there's articles suggesting downgrading firmware to v1.0.2.52 which I've tried doing but router won't install it saying it's the wrong firmware.

     

    Any help would be much appreciated. Cheers.:smileyhappy: