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Forum Discussion
Android Nighthawk app remote management not working
Hi,
I have had lots of issues with the nighthawk android app. It was working perfectly fine the first time I used the app. However, it stopped working for a while and did not let me access my XR500 router. I re-downloaded the app multiple times and it worked after 5 times. I could acess my router via local connection with the app now, but whenever I enable remote management it keeps disabling it after a few seconds. All of the features work other than the remote management. Please help me asap.
Thanks,
Nathan
17 Replies
Instead of using the Nighthawk app, have you tried setting your router up using the web interface?
Go to www.routerlogin.net - username is admin - password is whatever you specified upon first setup
If you want to use the app and are still having problems, try asking in this forum section which is specifically about the app:
https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-apps
Remote management also does not work on duma os.
Netduma_Jack wrote:
Instead of using the Nighthawk app, have you tried setting your router up using the web interface?
Go to www.routerlogin.net - username is admin - password is whatever you specified upon first setup
If you want to use the app and are still having problems, try asking in this forum section which is specifically about the app:
https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-apps
EnVy_Hype wrote:
Remote management also does not work on duma os.
That is a complete different beast - unrelated to the Nighthawk App Remote access via the Netgear cloud ... the Remote Access (as described e.g. in the Nighthawk XR700 Gaming Router User Manual, p.131 ff. under the title "Manage Remote Access" would allow to make the router reachable over it's public IP address on the WAN/Internet interface, on a dedicated port, by https. For this part, there is a step by step configuration in the fine manual, so you might want to explain what you have configured, how you tested, what problems and issues you see ...
EnVy_Hype wrote:
I could acess my router via local connection with the app now, but whenever I enable remote management it keeps disabling it after a few seconds.
Typically a volatile issue, can be caused of the router can't link up to the Netgear cloud infrastructure (DNS issue, service down, ...). Or the kids (not yours - ...) were playing again.
So how would i fix it?
schumaku wrote:
EnVy_Hype wrote:
I could acess my router via local connection with the app now, but whenever I enable remote management it keeps disabling it after a few seconds.
Typically a volatile issue, can be caused of the router can't link up to the Netgear cloud infrastructure (DNS issue, service down, ...). Or the kids (not yours - ...) were playing again.
