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Forum Discussion

adamzimb's avatar
Nov 27, 2018

can XR500 handle 1gbps from ISP?

I recently upgrade my internet package to 960+ mbps download and 50 upload. Technician had issues going beyond 330-350 range which was the range of my old package. 

 

Tech called it in to make sure I was accessed to the new plan or not yet. At the time they messed up and didn't complete the process. They then proceeded again and claim to have completed on their end. After a few minutes (Technifican provided me with new modem, I'm assuming doc 3.1, had to rush to work and could not check) and after rebooting the PC, modem, and nighthawk. Still getting the same speeds.

 

I'm on the latest firmware when checking via DumaOS dashboard. 

 

I been trying to look at spec sheets and reviews and some discussions, I might of not of seen the answer in my face but what speeds can the WAN handle? both QoS enabled and disabled. I see gigabit port for WAN/LAN so does that mean i can buy up to 1Gbps package and expect that coming through? at least in speed tests?

 

My PC has win10 and intel V219 NIC

13 Replies

  • Yes it should be able to handle gigabit speeds. So you're saying with QoS completely disabled in Anti-Bufferbloats settings that you're not reaching those speeds on a wired PC speed test?
    • adamzimb's avatar
      adamzimb
      Guide
      Oh that was a general question of asking still. I just want to ask now if this is capable cause I dont want my ISP to blame the router.

      Thanks.
      • Leebo's avatar
        Leebo
        Aspirant

        Hi I have the same issue , recently upgraded to the 1gig package and I’m only getting 350 ish from the speed tests from this router, had the isp on the phone nd there saying my ont profile has been updated and reset twice but still the same speeds , I have disabled qos and no difference at all , have updated the new speeds in the part where you tell it’s the speed of your internet , but should not matter as all my qos is disabled 

         

        im at a lost now any help 

         

        is it the firmware ?  Any new beta out there to check 

    • adamzimb's avatar
      adamzimb
      Guide
      Guess since I was viewing through mobile I didnt see the 2nd part of your message.

      I have it wired via cat6 cable.

      I did try to have the modem connect directly to my PC but it didn't work at all lol.

      QoS has always been turned off but I will check again