Cannot connect XR1000-100CNS Router to Bell Home Hub 4000

Question

I just bought an XR1000 Wi-Fi 6 router and have been trying to connect it to my Bell Home Hub 4000 via a cable that came with the XR1000. The internet would not connect and the "internet" light stays red on the XR1000 unit. I suspect it is the setting in the Bell Hub 4000 that is preventing the signal to go through. Any suggestions?

borngolfer · Answer

Thanks.&nbsp; I just got it to work by going through the laptop direct connection to the router.&nbsp; I had originally connected to the router and changed the SSID and admin pw but apparently there is a difference in functionality between the app and the laptop.&nbsp; Much appreciate everybody valuable suggestions.&nbsp; Thank you.

Netduma-Fraser · Answer

If you haven't already you need to access the XR interface and go through the setup wizard to get internet

plemans · Answer

The Bell home hub is a modem/router combo device.&nbsp;
If you''re wanting to use all the features of the Xr1000, you'd need to put the home home in passthrough mode or put the netgears IP address into the home hubs DMZ.&nbsp;

borngolfer · Answer

Thanks.&nbsp; Yeah, I did all that it still shows as no internet on the app.I tried all the different connection options on the app and still cannot get it to work.&nbsp; They are both WiFi 6 units so should be compatible.

Netduma-Fraser · Answer

So you're doing the setup via the app? If you access the interface on a PC has the setup complete? Do you get a WAN IP on the System Information page?

Forum Discussion

Cannot connect XR1000-100CNS Router to Bell Home Hub 4000

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