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Forum Discussion

Alvarommb's avatar
May 19, 2019

Double nat xr500

I have my ISP router (askey tcg-220) in bridge mode as a modem and the xr500 as a router, it’s posible that I can have double nat issues?, how can I test that?

17 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Open a Command Prompt (on a Windows PC that’s connected to the internet, click on the Start menu, type “cmd,” and hit Enter) and type “tracert 8.8.8.8“ to see the traceroute to Google’s DNS server. If you see two private IP addresses listed in the first two hops then you have double NAT. If you see only one private address and the second hop shows a public address, then you’re all good

      • plemans's avatar
        plemans
        Guru - Experienced User

        schumaku I got nothing. Now I'm traveling down a rabbit hole of research as I do some education :) 

    • Alvarommb's avatar
      Alvarommb
      Guide
      Ok so Thais os the result of mu tracert
      1 3ms 2ms 2ms 192.168.1.1
      2 30ms 15ms 39ms 10.74.0.1
      • Alvarommb's avatar
        Alvarommb
        Guide
        Ok so This is the result of my tracert
        1 3ms 2ms 2ms 192.168.1.1
        2 30ms 15ms 39ms 10.74.0.1
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.
    Try option #2...


    Alvarommb wrote:
    I have my ISP router (askey tcg-220) in bridge mode as a modem and the xr500 as a router, it’s posible that I can have double nat issues?, how can I test that?

     

    • Alvarommb's avatar
      Alvarommb
      Guide
      In my router the bridge mode is by clicking the “Gateway Residencial” (in spanish) option, and by checking the box it deseables all WiFi conections, and change my ip from private to public, the dmz option was there before I put it in bridge mode, now the dmz option is not there, and mi NG router is in router mode, mi NG router wan ip show 201.230.7.22 and whatsmyip on google are the same, when I restart my ISP router (modem) the up doesn’t change