ReadyNAS Duo RND2210v2

Yes, IE doesn't work either, please see attached. I'm at a loss, I can't understand why a direct cable connect doesn't work.

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johnnyartois wrote:

Yes, IE doesn't work either, please see attached. I'm at a loss, I can't understand why a direct cable connect doesn't work.

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I didn't realize you were doing a direct connect.  Is there a reason you aren't connecting the NAS to your router?

Do you have wifi enabled on the PC?  If your local network uses 192.168.1.x addresses, it is possible that the PC is routing the traffic over wifi.

Can you ping the NAS using CMD?

I can see the NAS in windows explorer and the files I've saved down. I cannot access Set Up. I'd like to update to the latest firmware you advised but can't get in to Set Up do that. using Internet Explorer not Chrome as you advised. Turned off Wi-Fi. just used ethernet.

...sorry didn't answer your question about the cable connection. I was trying ethernet to see if worked as Wi-Fi wasn't. I can see front view over Wi-Fi but it keeps dropping off, that's why I tried ethernet.

..can ping the duo please see attached

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johnnyartois wrote:

...sorry didn't answer your question about the cable connection. I was trying ethernet to see if worked as Wi-Fi wasn't. I can see front view over Wi-Fi but it keeps dropping off, that's why I tried ethernet.

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"Direct Connect" means that the ethernet cable is connected from the PC to the NAS (with no router in between).  That would require disconnecting the NAS from the router and connecting it to the PC instead.

Is that what you did?  I'm guessing not - that instead you simply connected the PC to your router.  But it would be helpful to know.

Do you have any data on the NAS that you don't have backed up?

I connected the PC direct to the NAS with the ethernet cable. I have all the data backed up separately. I'm back on the wireless connection and as before can only access through raidar 4.3.8 not later version 6.5. 

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johnnyartois wrote:

I connected the PC direct to the NAS with the ethernet cable. 

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And you pinged the NAS with that cable connected?

Just making sure that you properly configured the PC ethernet connection (when directly connected, you need to manually set the ethernet's IP address, subnet, and gateway).

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johnnyartois wrote:

I'm back on the wireless connection and as before can only access through raidar 4.3.8 not later version 6.5. 

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Well, you don't need RAIDar to connect to the admin web ui or to access the files, as you can browse directly to Frontview and connect to the shares directly in file explorer..  So that's really not a big concern right now.

johnnyartois wrote:
Feels like this device is no longer supported? 

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Netgear stopped selling it back in 2011, and the final firmware release was in 2017.  So end-of-life for sure.

The lack of TLS 1.2 and SMB 3.0 will definitely make it harder to use over time.

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johnnyartois wrote:
My concern is that the WiFi connection to the NAS hardly works.

Since the NAS doesn't have WiFi, that implies that ethernet will misbehave also.

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johnnyartois wrote:
so it's the radar/set up access I need to resolve before I buy the replacement hard drive

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One option (painful) is to do a factory default from the boot menu, and then set up the NAS from scratch.

Though if you have a spare disk, you could do the factory default with only the spare disk installed.  That would let you tell if the NAS hardware is working ok.

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johnnyartois wrote:
How do I do the factory reset?

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See pages 15-16 here: https://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

This reformats the drive, and reinstalls the OS and application onto it.  The admin password after the reset is netgear1.  You'll have to create the shares again, along with any user accounts, etc.  And reinstall any add-ons.  After that, restore the data.

Thanks but the link doesn't work "not found"

Thanks for your help Stephen, I've restored the unit to the latest firmware. RAIDar choses when to connect and drops frequently, so I'll use a cable for a more reliable connection when required. Just need to find a replacement HDD for redundancy. Is the solution for  ERR_SSL_VERSION_OR_CIPHER_MISMATCH just to use internet explorer?

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johnnyartois wrote:

 Is the solution for  ERR_SSL_VERSION_OR_CIPHER_MISMATCH just to use internet explorer?

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It's one option.

You can also install an older version of firefox (94.0.2 works) and configure that to not autoupdate.  Some have gotten the portable version (likely so they can continue to use current Firefox for general use).

The third option is to enable ssh on the NAS, and modify virtual.conf to allow http access (not encrypted) to Frontview. 

More details on all of this is here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER-MISMATCH-problem-for/m-p/2198243