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mrputtputt's avatar
Jun 26, 2024
Solved

did my readynas duo v2 finally die?

i got this used in 2011 from an acquaintance. Since I bought 2 new drives (WD red) in 2012 since one drive went kaput and I wanted to keep the same model drives. I had issues before where power outages required a factory reset and frankly i only use it as a tertiary storage. .

 

electricity went kaput today (thanks Pacific Gas & Electric!). My APC UPS didn't have enough power for me to gracefully shut the NAS down via power button. I was scrambling trying to shut down PC also though that other APC UPS has a fresher battery. both PC and NAS were on separate USPs. How when I try to power up, i have the left drive blink 2x, then the power, status and both drive blink at the same time. and the cycle repeats for blinking. I cannot find a status light pattern for this on the documentation or internet.The ethernet light isn't also blinking even when I switched the cable and put it directly to router vs. a switch. I don't think ethernet cables die anyway from power outages or surges, or at least least likely to die.

 

One last resort I'll try is to put back the old spare drive from the original pair and see if that resets. below is a short video of the status lights. pardon the noise as i'm next to an electric fan. anything else i can try while i'm researching my next NAS?

 

https://youtube.com/shorts/4ip0NMyIp3Q?si=hPKh4jm_EdiG9Gw8

  • StephenB's avatar
    StephenB
    Jul 01, 2024

    mrputtputt wrote:

    I reformatted my 3.5" drive and it's usable in windows 11. But then i plug it into the NAS, i still get the same beeps. Time to call it quits and declare it dead?


    I still am wondering if it is the disk.  The NAS has no speaker, so it actually can't beep - all it can do is flash the LEDs.  If you are hearing beeps, they are coming from the disk - which is not a good sign.  WD says to replace the disk if you hear them. But this could also indicate a power problem, especially if you don't hear them when they are connected to the PC.  Still, the very slow formatting time in Windows suggests the disk isn't very healthy.

     

    So I think the three possible causes remain on the table:

    • failed disk
    • power issue with the adapter
    • failed chassis

    But I think it does make sense to move on.

     

    Personally, I am going to run my own Duo v1 (and NV+) as long as they work.  But I won't spend much (if anything) to fix them when they eventually fail.  My primary storage and backups are hosted on newer, faster NAS, these two are only used as secondary backups.  

     

    That said, you could alternatively do a risk buy of a compatible power adapter, and/or a replacement disk.  Total US cost would be around $125 (assuming a 2 TB purchase).  The disk could be used in the new NAS if this fails, so the risk is only the cost of the power adapter.

     

     

     

     

12 Replies

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  • It looks like you actually have the original Duo - called a v1 here.  

     

    The original duo

    • says "ReadyNAS Duo" on the front panel
    • runs 4.1.x firmware

    The v2

    • says "ReadyNAS Duo v2" on the front panel
    • runs 5.3.x firmware.

    There are other labels on the original Duo that might include v2 - those indicate minor hardware revisions, and create confusion when identifying the platform.  So ignore any other labels.

     

    The LED patterns are

     

     

    LED blink behavior for 2 disk systems is three quick blinks of all disk LEDs and the backup LED, followed by an 1s delay, followed by a number of slow blinks.  The number of slow blinks will be the error code.
    
    Current error codes:
    1  - Vendor mismatch
    2  - No disks detected
    3  - Bad contents on root partition of disks
    4  - Flash error
    5  - Unsupported RAID configuration

     

     

    So this sounds like the NAS is not detecting the disks.  I suggest powering down, and connecting them to a Windows PC (using SATA or a USB adapter/dock).  Then test them with WD's dashboard software.

     

    If you still have 2 disks in the NAS, then label them by slot as you remove them.

     


    mrputtputt wrote:

    I wanted to keep the same model drives.


    No need. The WD20EFRX is no longer manufactured, so anything you find online would be old inventory.  The replacements are the WD20EFPX and the WD20EFZX.  Both of these are branded as WD Red Plus.  The 2 TB Seagate Ironwolf (ST2000VN003) will also work.  You can use any of these three options in your NAS (and they don't need to match).

     

    Avoid the WD Red (WD20EFAX), as it uses SMR (Shingled Magnetic Recording), which doesn't work that well in RAID arrays.   FWIW, most desktop-class 2 TB drives are now SMR, and should also be avoided.

     

    Note the original Duo is limited to 2 TB or smaller drives.  The v2 can handle larger ones.

    • mrputtputt's avatar
      mrputtputt
      Tutor

      aid

      thanks StephenB for clarifying the version. Oddly the bottom sticker says V2 and it's always been confusing then which firmware to run. It's been stable for the past few years without the need for factory reset. We had power failures before and oddly it recovered so not sure on this.

       

      i actually just got a sata connector with power this time since my previous connector i used for 2.5" and m-sata didn't enough power to power up the drive. I found the led pattern also and oddly one time and switching up the drives including an old one i just kept on backup, i managed to get 1 just the drive slow blink. but i cannot replicate and it's back to the original no disks detected

      .

      it's taking quite a bit of time to format and that's what i thought too - see if i can reformat and see if that works. i actually started doing that vs. seeing your post to use WD dashboard software but i have the other drive still i can do that on. So far, at least the connectors or the drive's hardware isn't bad because windows can see it and is formatting, though stuck at the same number of 49% for a while now.

       

      i thought the original duo was only limited to 1tb (many many years now from my recollection). so i bought 1 tb only. nonetheless, i'll just start researching new NAS's what to replace especially since i have to use an old firefox browser due to TLS to access it (vs. using raidar).

      • StephenB's avatar
        StephenB
        Guru

        mrputtputt wrote:

         

        i thought the original duo was only limited to 1tb (many many years now from my recollection). 


        Actually 2 TB. My own duo v1 has two 2 TB drives in it.

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