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Forum Discussion
Dumas OS Device manager
In reference to the Duma OS Device manager, its showing devices not connected(wirelessly) even though they are connected.
Also, can you not control when new devices connect to internet? Like I use to with my previous router R7000. There was a box or something to check, that when a new device would connect it would need my permission to connect, reguardless if they had the password. What would happen is once they connect, perrmision would automatically be denied until I turned it on with the phone app. I really loved that feature.
thank you
12 Replies
Proper place to handle this would be in this forum, https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-routers.
Hi there - there's currently no pre-emptive blocking (ACL), but we will look to add this in the future.
Also, how are these online devices appearing as offline connected to your router? Are they through an extender/switch, or directly connected?And what type of devices are they?
I dont know why you cant have the ACL now, if you have had it before?
As for the items showing OFFLINE, they are just from the router,no switches or anything else, they are connected through wifi, items like a laptop and xbox, both are being used at time of checking connection, there not idle they are actually being used.
On ACL - I think it was possibly due to a conflict between NETGEAR's software and the new Device Manager. We will aim to add this feature in the near future.
As for these offline devices, that's definitely odd. One thing to double check is there isn't another device with the same name showing as online? If you connect the same device over wired and then over Wifi, it will have two different devices in the Device Manager because the MAC address of the network adapters are different.
If it's not that, then could you try downgrading back to the previous firmware and see if that fixes the problem: https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
So no one else has this problem? In reference to the Duma OS Device manager, its showing devices not connected(wirelessly) even though they are connected.
If you try downgrading back to .32 it may be resolved there. Could you try this please?
I would need help on how to do this.
thank you
