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Forum Discussion

Rapidvelo's avatar
Rapidvelo
Aspirant
Nov 10, 2018

Error: R-App is not loaded yet, please try again in a minute.

Hi there.

I’m Receiving this error when attempting to view the network monitor, QOS or even device manager . I did see the other topic where I downgraded firmware to 2.1 but that didn’t solve the issue?

Any help would be appreciated.

8 Replies

  • Netduma_Jack's avatar
    Netduma_Jack
    NetDuma Partner
    Nov 11, 2018

    You might see this for a couple of minutes after upgrading, but it should then disappear (as some items are downloaded from the Internet).

     

    Are you still seeing the error? What version of the firmware do you have?

    • Rapidvelo's avatar
      Rapidvelo
      Aspirant
      Nov 11, 2018
      I still am yes, I downgraded firmware to 2.1.0.4 it worked once and nothing thereafter. I can attempt upgrading to the latest firmware again to see if that helps. Any other suggestions I could try?
    • Rapidvelo's avatar
      Rapidvelo
      Aspirant
      Nov 11, 2018
      Hi there

      I have upgraded to the latest firmware (
      V2.3.2.32) and I’m still receiving the same error? Thank you in advance

      • Netduma_Jack's avatar
        Netduma_Jack
        NetDuma Partner
        Nov 12, 2018

        Are you using Chrome or Firefox? Please do so if not.

         

        If you are, try using it in incognito mode. Does that fix it? If so, there's an extension (probably security, firewall or adblocker) which is causing problems.

         

        If neither of those suggestions work, do you have another PC you can quickly test with to see if it also has the same problem?