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Forum Discussion
Feekda
Oct 17, 2021Aspirant
HybridVPN
Good evening, I have a problem with the use of Hybrid VPN, I have my subscription to HMA when I put the data, select a city and then select the device that I want to use the VPN the device does not have the VPN activated no matter what I try no matter what device I select for testing, does anyone have a solution? Thank you very much.
Buenas noches, tengo un problema con el uso de Hybrid VPN, tengo mi suscripcion a HMA cuando pongo los datos, selecciono una ciudad y luego selecciono el dispositivo que quiero que utilice el VPN el dispositivo no tiene el VPN activado por mas que intente lo que intente da igual que dispositivo selecione para pruebas, alguien tiene alguna solucion? Muchas gracias.
5 Replies
- Netduma-LiamNetDuma Partner
I can't see the screenshot you've attached as it's not been moderated yet. It may be best to add it as an attachment in future.
Have you added your device to the panel on the right-hand side? For more information, check out this guide on our knowledge base.
- FeekdaAspirant
Yes, I added the device on the right, but I still do not have the connection to the VPN.
- Netduma-LiamNetDuma Partner
Could you try connecting, then copy the VPN logs and send those over?