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Vigilantslb's avatar
Vigilantslb
Aspirant
Feb 17, 2023

Info Dumaos on router XR1000

Hi there,

 

I don´t know why but i can´t log in on DumaOS. 

 

So i have a NightHawk XR1000 and i can´t access to DumaOS dashboard, i tried to go to routerlogin.net etc and it doesn´t work.

 

Does anyone has the same problem solved or know how to do it?

 

Thank you

 

8 Replies

  • By doesn't work, what are you seeing, what's happening exactly? Does using the LAN IP work?
    • Vigilantslb's avatar
      Vigilantslb
      Aspirant
      Hi,
      So, when i write in the browser routerlogin.net or even the IP, just loads for some time and has one error.
      Later i can send one print screen from it

      Thank you
      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        If you can send a screenshot that would be helpful.

         

        Could you also try rebooting the XR1000, then see if you're able to access the interface after that?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    What browser are you using? I use MS Edge with my XR1000. 

    Be sure to clear ALL Browser caches before entering the routers web page. 

     

    I just update FW on it as well:

    https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-XR1000-Firmware-Version-1-0-0-68-Released/td-p/2312239/jump-to/first-unread-message

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router

    • Vigilantslb's avatar
      Vigilantslb
      Aspirant
      Hi,
      Either i use google chrome, firefox or the app.
      All my cables are cat 6
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Please try the suggestions. 

         

        I got my XR loaded up the other day and have not seen any issues on the web page. Though I would give loading of the dashboard time, does seems like it takes bit to finally load and display.