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Forum Discussion
Vriendelijk
Oct 06, 2022Guide
Loop / message: You are no longer connected to your router
If I'm logged in to DumaOS, after a few minutes I get the message below:
You are no longer connected to your router. If your router is rebooting then keep this page open as it will automatically reconnect to the router's interface when the reboot is complete. Otherwise please check your connection e.g. you are connected to the correct router
This morning I've already had the message more than 15 times while i'm just working. So I have already cleared my browse history and cache 15 times.
After this message I can't do anything and I have to clear my browser/cache again and again. Also my history with connection benchmarks are gone after loggin in again. Very anoying.
Is there anything I can do to prevent this so I only have to log in once a day and it doesn't throw me in the loop afterwards.
I have a XR500 router and use firmware XR500 V2.3.2.134.
Thank in advance.
- Yes do the hard reset as mentioned on that page and then see if that error disappears
16 Replies
- Netduma-LiamNetDuma Partner
Do you know if the router is actually rebooting when you see this? Or does it just display the message?
What browser are you using specifically?
How are you connected to your XR? Via wired or wireless?
1) Don't know if the router is rebooting at the same time. How can I check this? For sure I know that I have still internet connection when the message pop up. So maybe it's only the message. The problem after the message is that I have to clear cache / browser history every time.
2) I'm using Google Chrome most of the time.
3) My connection is wired and wireless. Most of the time wired but when I'm gaming PS5 at the same time I switch to wireless.