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Mac filtering issue XR1000
Hello,
I'm trying to connect a new Epson printer via WiFi to the network and it seems that every 1 min it gets disconnected for a few seconds and comes back up after.
I managed to get an error from the printer and it says that the problem is with MAC filtering from the router side, but I can't find any related setting on the XR1000 router ( I even reserved specific IP for this printer - still no go)
Can you advise on how can I proceed to fix it?
Info:
Firmware Version 1.0.0.64_1.0.49
DumaOS Version 3.1.1
- Are you using Smart Connect for WiFi? If so I suspect that is actually the issue. In which case disable Smart Connect and connect it specifically to 2.4GHz, does it work correctly then?
5 Replies
- Are you using Smart Connect for WiFi? If so I suspect that is actually the issue. In which case disable Smart Connect and connect it specifically to 2.4GHz, does it work correctly then?
Yes, I'm using Smart Connect - it appears your advice was correct. When I disabled SC - the printer started to work like a charm.
Is this will be fixed on the next firmware upgrade? For me, using SC over 2 different networks (2.4 and GHz) is better.
Or is this problem with the printer side and should I ask Epson support about this?
It would be on the printer side of it not being able to connect with SC is enabled. The router provides the platform to connect too. It's up to the connecting devices to pick and choose there they connect. If they don't have dual band support then they should connect to the 2.4Ghz radio with out problems. Some seem to have problems with SC though.
