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bobbydigital00's avatar
bobbydigital00
Apprentice
Oct 27, 2022

Managed Switch GS308T & Nighthawk XR1000 - No Access From Different Subnet

Hello World,

 

I have a quick question. I have separate networks for my nighthawk router and for my managed switch. I'm using PFsense as my firewall and everything is directly connected behind the firewall. 

I'm unable to access the Web Interface on any device unless I am connected to a workstation that is sitting on the same network as the managed switch or the nighthawk router. 

My question is, what setting do I need to disable and/or allow in order for me to connect to the web interface from any of the networks that are behind the firewall. I have firewall rules in place to allow connectivity but still no response from either device unless I'm on the same network as those devices. 

 

I am running the latest firmware on both devices. 

 

As Always, Thanks For All Responses

4 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Reads like a basic default routing issue. All devices on each subnet must have the primary router (the PFsense firewall) defined as the default gateway.

     

    The XR1000 is a NAT router, not a fully fledged IP router - difficult to reach the LAN IP subnet from the WAN/Internet port.

    • bobbydigital00's avatar
      bobbydigital00
      Apprentice

      Hello schumaku 

       

      Routing isn't the issue. I am reaching the router. However it's returning certificate error, "404 Not Found
      This server does not support the operation requested by your client."

       

      This error only happens when I'm on a different network. Not sure why I would get cert errors based on the IP address. 

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        bobbydigital00 wrote:

        Routing isn't the issue. 


        Ok, so it's just the limited information provided about this network configuration probably. A little bit more details would be useful here.

         

        bobbydigital00 wrote:

        I am reaching the router. However it's returning certificate error, "404 Not Found
        This server does not support the operation requested by your client." 


        Here again, make a drawing what and is connected, which router adapters are in use, which IP subnets are involved, what IP addresses are configured on the router, ...  

         


        bobbydigital00 wrote:

        This error only happens when I'm on a different network. Not sure why I would get cert errors based on the IP address. 


        ...how and on what interface, IP address and adapter you reach that router...

         

         

  • If you want to access from the WAN of the router you'd need to enable remote management in Advanced Settings