NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NAT issue with Firmware 2.2.1.10 update?
Has anyone ran into an issue while using the latest firmware 2.2.1.10 on their XR500 router? I'm currently having a NAT problem since this update. My NAT is moderate or my Xbox One indicates that I need to contact XBox with their teredo. Even after going into the router settings, and turning the NAT filtering to 'open', turning off the UPnP and opening ports, I still cannot get my Xbox to work correctly with this firmware update. I have now had to revert back to firmware 2.0.0.28 in order to get back on XBox live.
20 Replies
- A firmware change would not affect your NAT status. It is very likely a false reading created by the Geo-Filter blocking a server. This doesn't mean you have a mod NAT just that the server to test it may be blocked. Put console in DMZ & disable Geo-Filter for boot up. If it's open then that's fine.
You also need to ensure the XR500 is in the DMZ of your hub. I would not recommend staying on that outdated version.I have just tried everything that you have posted to do with Firmware 2.2.1.10 and still can not talk on Xbox live.
I have reverted back to trying it on both versions 2.0.0.28 and 2.1.0.4 and have no issues with connectivity.
The only issue i have with 2.1.0.4 is that Google Chrome browser will not work for logging into the XR500.
- Okay so the real issue is you're unable to talk to friends and you believed that was NAT related?
You need to add your friends to your allow list otherwise your Geo-Filter will block them when you try to connect.
Also disable SIP ALG in WAN Setup.
I have tested with my XR500 and have been able to achieve Open NAT when setting the Xbox as a static IP and doing Port Triggering and also tested with Port Forwarding for the correct Xbox Live ports. I have also had success when setting my Xbox One S as DMZ with the static IP. If you are unable to get an Open NAT then I would contact your ISP to see what they can do on their end. I also have Comcast and haven't had any issues with this router. It has in fact improved my gaming experience by getting closer servers. I hope you can figure this out because I have enjoyed my Nighthawk XR500.
