Netgear XR500 intermittent connection

Question

I have recently moved to a property that has PPPOE broadband. I originally made a custom size CAT6 cable to route to my office with the router staying close to the modem. However since installation there's been nothing but internet issues. I can do a speed test on a browser (after it loads), it takes a few minutes to complete and says I'm receiving the speeds I pay for (900mbps UP/DOWN). Rarely does a webpage load first time on my PC (hardwired). I have tested the cable and its fine however changed to a different cable and the issue persists. I am curious if my router just isn't up to spec anymore however I'd rather not fault find by just spending money on new gear. Also wifi range is very poor. Not normal for when I last used the router a few years ago.

Router Reset, Up to date firmware, CAT6 Cable change.

FURRYe38 · Answer

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

NathanXR500 · Answer

v2.3.2.134And it's Fibre so it's a box on the wall that it goes to, I have no way on knowing that other bit to fully answer your question sorry.&nbsp;

Netduma-Fraser · Answer

Sounds like it could be a DNS issue, if you change that does the website loading speed up? It may also be worth trying the beta https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

NathanXR500 · Answer

When I changed the DNS it didn’t improve anything it’s so intermittent, on second the page won’t load then you reload it and it does sometimes it doesn’t. I changed it from the ISP to Google DNS FYI

Netduma-Fraser · Answer

Use 1.1.1.1 &amp; 1.0.0.1 instead that might be better

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Netgear XR500 intermittent connection

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