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New Firmware v2.3.2.120 (XR500)
Hi!! I always trust in netgear and i came back to my XR500 i was using My Asus AC1900 so yesterday I decided install the new firmware .120 to make my review!! I’ve tried all the updates and all the posible settings to help and improve my experience!! So yesterday i did all the steps I’d factory reset and applied all my settings i did the benchmark first result was A - A+ - C but the second was A+-A+-A+ Then 20 minutes later all my devices lost the internet so i see thats the current issues until now was the first problem that i saw.... and the ping heat map fifa21 servers ara the same? Just showing me 1 closer in florida and i live upstate NY ...
Netgear Team I appreciate your engagement i hope that u can fix this ASAP i want my bugatti (xr500) working 200% i need his extramile thks
Netgear Team I appreciate your engagement i hope that u can fix this ASAP i want my bugatti (xr500) working 200% i need his extramile thks
- Yes just to extend the lease time so your IP doesn't renew too often. I'd suggest extending it to at last a week if possible.
9 Replies
Did the connections come back up on their own or did you have to manually restart the router?
The issue with the servers on ping heatmap is something we can resolve with a cloud update hopefully, we won't need another firmware to fix that.
- So to put u in context:
I did the upgrade after that i did the router reset then i applied my settings so everything was good i did the benchmark i check the results and i went to watch tv and i realized that all
The devices were without connection and i turned off the router later I turned on and everything was normal yesterday i sent my debug log... how i said in the morning im not at home i dont know if my router loses connection mean time im not there....- If you sent it to Tim thank you, he'll take a look and use that to inform a fix.
What is the model of the modem/router the XR is connected to?