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Forum Discussion
Nighthawk XR1000 Slow Speed
My connection Benchmark speed is 340 Mbps but when I check on speedtest.net and fast.com Then my speed is 100 Mbps. I facing this problem for three days but before three day ago speed was good everything work well and after this problem came I don't know how. I do most of the things like reset / Qos off / check test on other device. But Not solve. If anyone know how to do. Please Help
5 Replies
- Follow this guide and see if that helps you get your full speeds: https://support.netduma.com/en/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-maximum-bandwidth-speeds
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.- Firmware 1.0.0.64 Latest. Same cable which comes with router was working fine before with same cable.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have you tired with disabling QoS, reboot the router then test with a wired PC and Ooklas installable speed test app?
Try speed testing with the wired PC connected to the ISP modem with out the router in the middle?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
