NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk XR500 Blocking Adventure Academy
My Nighthawk XR500 is blocking Adventure Academy from connecting to the server. I was able to verify this by bypassing the router and connecting my PC directly to my modem and the game connected with no problem. How can I rectify this issue?
16 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Evildaddy wrote:My Nighthawk XR500 is blocking Adventure Academy from connecting to the server. I was able to verify this by bypassing the router and connecting my PC directly to my modem and the game connected with no problem. How can I rectify this issue?
The current firmware version for the Nighthawk XR500 is V2.3.2.56. I purchased the modem from amazon. It is a Netgear CM700. I doubt the modem has anything to do with the issue because when the PC was connected directly to the modem, bypassing the wireless router, I was able to play the game with no problem. I play MMOs and all types of other games with no issue. This is the only game I have experienced this problem with.
- Are you using the Geo-Filter at all for the device? If so remove this, does that resolve it? Otherwise are you using Traffic Prioritization?
I dont believe geo-filtering is being used. When I navigate to the geo-filtering window there are no devices above the "Add Device" button. When I navigate to the QoS window, I have tried unchecking the All Devices -> DumaOS Classified Games check box, still no change.
