Hello, i have recently gotten this message since last Friday and i have tried rolling back the firmware and the other solutions for the XR500 and none have worked for this.I can not set up a wifi signal, when i do it shows the DumaOS not loaded yet page.Please could someone help me, as i need this working

Please see the R9000 procedure in the following link (message 8 of 10) that applies directly on the xr700. They have identical HW.https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R9000-AD7200-x10-Firmware-Ver-1-0-5-24-kills-WiFi/m-p/2087834#M189479The trick is really if you can telnet into the xr700. The Telnet Enable line in the debug page http://routerlogin.net/debug.htmwas not there in ver 38, 36, 34 FW. But luckily I found it in 1.0.1.20.Downgrade your FW under Firmware Upgrade in http://routerlogin.net/adv_index.htm if Duma OS doesn’t take you there. Use your Windows command line to telnet into the Linux OS of the router.The attached image showed the missing overlay_volume and the full overlay directory. All fixed after clearing nvram and Duma OS properly loaded.Good luck.

From my experience, it is the corrupted NVRAM that caused the DumaOS not loaded yet issue. Usually it happens when one upgrades to a new bin. Only resetting the NVRAM by erasing it can fix it. None of the unit resets did anything. For the xr700, you just need the latest bin 1.0.1.20 that still has telnet enabled. Not any of the earlier one. If you cannot get back into telnet, you are hosed. Tftp never worked for me. I hope if the new Duma3 ever comes out, it will have the option to enable telnet, otherwise when issues come up, one is helpless to debug. You can check your disk file structure (df -k) to find that the overlay volume is corrupted, at 100% capacity. You can check your wireless status by iwconfig. When you issue the erase command, it will come back to tell erasing progress until 100% is done. If you don’t see it, something has gone wrong. Try again. Attached image in the earlier message 22 of this thread showed what exactly was done a year ago to fix it. Good luck, cannot help you any further than what was said before.

Went back and retried your method. Worked perfectly. DumaOS and WiFi working fine now. Thank you again.

First try clearing the browser cache/cookies, then try accessing using the Microsoft Edge browser, if it still doesn't work a reboot should fix it.

Hello, i have tried what you suggested and i have the same results. I have tried rolling the firmware back and that also didn't work.I have tried multiple different browsers same results.I have tried everything on the forums for similar issues of other devices and they too have not worked.This seems to be a recurring problem for the xr routers.What do you suggest i do?

Nighthawk xr700, DumaOS not loaded yet

47 Replies

Netduma-Fraser
NetDuma Partner
Jun 01, 2021
First try clearing the browser cache/cookies, then try accessing using the Microsoft Edge browser, if it still doesn't work a reboot should fix it.
- MoonToast
  Aspirant
  Jun 02, 2021
  Hello, i have tried what you suggested and i have the same results. I have tried rolling the firmware back and that also didn't work.
  I have tried multiple different browsers same results.
  
  I have tried everything on the forums for similar issues of other devices and they too have not worked.
  
  This seems to be a recurring problem for the xr routers.
  
  What do you suggest i do?
  - Netduma-Fraser
    NetDuma Partner
    Jun 02, 2021
    Re-install the firmware using the TFTP method then factory reset after it's finished the upgrade (so 2 minutes after completion) then see if it works, may be the upgrade was corrupted.
    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
walhus
Aspirant
Aug 22, 2021
DumaOS not loaded yet!
Don't worry we will redirect you shortly.

I get this message every time I attempt to update my xr700 router. I've tried a 30-30-30 reset dozens of times. I've tried to install every image, including the beta releases. I've submitted this to Level 3 support at Netgear but they haven't replied to me after 5 days. I've offered to send the router itself to Level 3. I purchased a Gearhead support contract. Nothing seems to work. I can get in to the router with routerlogin,net/adv_index.htm and it does support ethernet connections to the internet. Wifi fails. Does anyone have any suggestions as to how I can get past this impasse or get through to Level 3 at Netgear?
- Netduma-Fraser
  NetDuma Partner
  Aug 22, 2021
  All that should be needed is a reboot from the interface - wait 2 minutes before accessing/connecting and then try and see if it works.
  - walhus
    Aspirant
    Aug 22, 2021
    I've tried rebooting from the interface without success. I've spent hours on the phone to gearhead support. I'm now trying to TFTP all the images to the router. I get internet access from it but no DumaOS and no wifi. It's very frustrating. And I don't like giving up.
walhus
Aspirant
Aug 22, 2021
DumaOS won't install on my XR700 yet it still gives me an ethernet connection with no wifi and a skeleton interface that let's me install images.

I have tried every single image to restore my XR700.
I have tried the tfrp method
I have tried 30-30-30 resetting it
I have tried purchasing gearhead support
I have escalated to Netscape Level 3 support (THEY WON'T REPLY)
I have tried EVERYTHING I've read in these forums.

I'm up against a brick wall here.
I need an out of the box solution
Any ideas?

(The attachment is the frowning square face screenshot I get right after I get my configuration complete during the install process and it goes downhill from here)

Forum Discussion

Nighthawk xr700, DumaOS not loaded yet