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Forum Discussion

apparii's avatar
apparii
Tutor
Jan 08, 2021

Phone calls and text messages don’t work when connected to WiFi?

For some reason 5G and 4G devices have failed calls and text messages on my home network. Any setting changes or suggestions?

12 Replies

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Okay so I assume you're using WiFi calling? Are you using Smart Connect? If so disable this and connect to 2.4 or 5GHz manually and then see if it behaves better.