NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

petterpan's avatar
petterpan
Aspirant
Feb 19, 2021

Problem connecting to wifi with the newest firmware V1.0.1.38 on xr700

Having problem connecting my Oneplus 8 Pro to the wifi after updating the xr700 to firmware version 1.0.1.38

Its trying to obtain ip adress but is failing.

 

Only way to connect is to manually input dns server.

 

Tried downgrading the xr700 firmware and then it is working again.

 

10 Replies

  • petterpan's avatar
    petterpan
    Aspirant
    Feb 19, 2021

    Also my xiamoi security cam is not able to connect to wifi anymore

    • Netduma-Liam's avatar
      Netduma-Liam
      NetDuma Partner
      Feb 19, 2021

      Did you perform a factory reset after the upgrade? This is often required as it clears anything low-level left after the old version

      • petterpan's avatar
        petterpan
        Aspirant
        Feb 19, 2021

        Yes, I did a factory reset, also I found out that the issue is not reletadet to only wifi becouse my wired lg smart tv is having the same problem.

        I get the error message "DNS not found"

         

        But when i downgrade firmware its working.

         

        So in short   Oneplus 8 pro = not working (can maually input dns server and then its working)
                            xiamoi security cam = not working

                            Lg smart tv(wired) = not working

                            Win 10 computer = working

                            Arlo = working

         

        Have tried factory reset, hard reset, restart of both fiber media converter and xr700 router.