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Forum Discussion
gunengraver
May 15, 2024Aspirant
Re: XR500 randomly drops internet throughout the day
I can't be that it's 5/2024 and there is still no fix, what's gives netgear!
6 Replies
- FURRYe38Guru - Experienced User
"I can't be" ? Not sure what your meaning here.
Can you give more details?
- Netduma-FraserNetDuma PartnerSet reserved IPs for your devices and that should help to resolve it
- gunengraverAspirantwould that be for all devices or for wired only? i have at least 70 devices, I'd have to do that for each one? Netgear really dropping the ball here.
- FURRYe38Guru - Experienced User
Can you give more details? What does randomly drops internet mean?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Is the top Internet LED turning AMBER when this happens?