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Eribos_'s avatar
Eribos_
Tutor
Nov 29, 2018

Rx700 internet drops, bad packet loss

Hello everyone,
Any help is greatly appreciated. I've have researched as much as I think I can at the moment for trouble shooting the rx700. I have already updated the firmware. The WiFi is pretty much non existent, it will work at first for about 10-20sec then will drop pretty fast. I'm getting horrible packet loss on the PC and PS4. At the the range is not very good either.

My modem is tested and running great I have been in contact with my ISP already. Modem is the sb8200 and when it was connected to the Netgear r7500 work just find with great range.

I'm currently running about 10 devices in my house only 2 is on LAN. This can barely run one, I've spent good money and for that was expecting it to work. I'm stuck at what to do.

Thanks for any help!

54 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Is Smart Connect enabled? 

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

    Is Beamforming Enabled? MiMo? 

     

    What FW version is currently loaded? 

    • Eribos_'s avatar
      Eribos_
      Tutor
      I will look and try this tonight when I get home. Thank you for the info.

      I have 3 other neighbors with WiFi.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Do also see issues when testing wired with packet loss?