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Vincentvano's avatar
Vincentvano
Aspirant
Feb 06, 2019
Solved

tv orange et nighthawk xr500

hi everybody. When i plug my box tv orange, i can watch tv but after a few moment, the image starts to pixelate because the download rate decrease too much. Even when i turn off the QoS... It's really weird and disappointing. Any one can help me? 

PS : i'm french and sorry for my english

  • Ok, that makes sense. I think I have heard of other Orange ISP users having this problem - they have to connect the set top box to the modem. :smileyfrustrated:

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What ISP Speed UP and Down do you pay for? 
    How far away is the TV from the router?

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using? Try using WPA2 and AES only.

    Try enabling Beamforming and MIMO.

    • Netduma_Jack's avatar
      Netduma_Jack
      NetDuma Partner
      If you connect it directly to your modem does it work ok?

      Is it connected wired or wireless?
      • Vincentvano's avatar
        Vincentvano
        Aspirant
        It is connected wireless to the modem. And it work perfectly. But connected to the router, it work a few moment and stop after 10-15 min...