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ebenasky's avatar
ebenasky
Aspirant
Jan 16, 2020

Unable to find setting up Remote Management after firmware update

I searched for an answer to this - but I wasn't able to find one.

 

When I first got my Nighthawk XR300, I was able to go into settings>advanced settings and set up remote management.  Since I have upgraded to the latest firmware 1.0.3.38_10.3.30 I no longer have that ability.  I have reset the router back to factory without luck.  I loaded the app on my phone and did an install that way and turned on the remote management but that did not help my problem.

 

I need to be able to access this router from another wired computer that is on the WAN.  I set a static IP on the router and turned on the ability to ping it and that works.  I have tried both ports 8080 and 8443 with no luck.  I use https:\\ to try and connect.

 

How can I enable remote management?

11 Replies

  • Looking at the changelogs for all the firmware versions it doesn't look like this feature has been removed or altered. Just to confirm you still have the feature it just isn't working? Is your XR300 connected to a modem or modem/router? If the later have you put it into the DMZ so the XR can be open to the internet?
    • ebenasky's avatar
      ebenasky
      Aspirant

      When I first purchased this router, I have the ability to make setting to the remote management.  After a firmware update, I am no longer finding that setting in advanced or anywhere else I look.  I am trying to connect to the router with a PC that is on the same LAN as the router - so no DMZ is in place.  I tried to roll back to previous versions of firmware just in case I might be able to find the setting and I had no luck so I re-installed the newest version.

       

      I tried https to the IP address of the router with ports 8080 and 8443 with no luck.  I turned on the ability to ping the router and it does return a ping.

       

      At this point, I am giving up on doing remote access and I will connect directly to the LAN port if I need to do maintenance.

       

      I have loaded the App on my phone so I can do some simple things like a reboot if needed.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        I'm not sure I understand, if the device is on your LAN what is the purpose of connecting via the WAN address instead of the LAN address?
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