I tried to login on the router via routerlogin.net and without giving me any time to type my password it automatically loads this screen. Can you please help me fix this?

Wire connect a PC to the router and factory reset the router using the back push pin button for 15 seconds. Wait for the router to ready, then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

It says I have an ad blocker, but I don’t even have one installed. Don’t really understand.

What browswer are you using? Try IE11, FireFox or Opera browsers...

I’m using Chrome Beta (64 bit). I am also using Kaspersky Anti Virus. Could that be interfering with the page having these errors?

Temporarily disable Kaspersky and see. Does other browsers work?

Unauthorised xr500 | NETGEAR Communities

15 Replies

FURRYe38
Guru - Experienced User
Aug 16, 2019
Wire connect a PC to the router and factory reset the router using the back push pin button for 15 seconds. Wait for the router to ready, then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
- joebp22703
  Aspirant
  Aug 17, 2019
  It says I have an ad blocker, but I don’t even have one installed. Don’t really understand.
  - FURRYe38
    Guru - Experienced User
    Aug 17, 2019
    What browswer are you using? Try IE11, FireFox or Opera browsers...

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Unauthorised xr500