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Wifi Disconnects when I Live Stream
Wifi Router works perfectly fine up until i go live when i stream. Then it disconnects.
4 Replies
seriously thinking about returning this router. nothing but headaches.
well you didn't give us much to go on. You basically said "my car runs until I hit the gas". Way more info is needed.
1. What modem are you running?
2. Speeds you pay for? What do you actually get hardwired?
3. Firmware on your router?
4. Streaming? Streaming what? Are you streaming over wireless/wired, are you using a service? What exactly is going on?
5. What are you streaming off? phone/pc/ps4/etc
6. What have you done to try to fix the problems? There's a troubleshooting section in your support section.
7. Does the wifi drop for all devices are just one?
8. More details. The more you list the better we can help. We can't help you with a vague statement about dropped wifi. I read through some of your prior posts to see if there was any details there. there wasn't and when you were asked specifics, it wasn't answered. We need details to help you.
Here's your support site with manuals, firmware, *troubleshooting*, etc.
https://www.netgear.com/support/product/XR500.aspx
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What is the distance between the router and you streaming devcie(s)?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and WMM.
Set 20/40Mhz Coexistence to 40Mhz only.
Is Smart Connect enabled or disabled?
KeoKillz wrote:Wifi Router works perfectly fine up until i go live when i stream. Then it disconnects.
- My initial thought without much information is you may be throttling too much and therefore not allowing enough bandwidth for your stream. What are your QoS settings?
