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Forum Discussion
XR1000 Admin Password Reset loop
Just happened today
Repro steps:
- Went to the Admin home ( 192.168.1.1 )
- Got shown this screen
What the heck!? - Entered S/N
- Got asked 2x Security Questions, answered correctly
- Got shown this screen now
- Entered & confirmed new password
- Answered the 2x Security Questions (again!)
- Got shown the success screen
- Both "Exit" and "Login" button directed me to Step 2 again đŁ
I'm at my wits' end and I'm not sure what to do.
The router is still working fine and internet has no noticable problems.
Suggestions?
If possible, I'd like not to have to factory reset the damn thing since importing settings doesn't seem to work ( tried it once 2 years back, ended up having to figure & set everything from scratch again )
Thank you in advance!
2 Replies
Was there a login screen before the Reset Password (number 2) popped up?
Did you use the "pull down" symbol (on the very right) to select which security questions to use?
Your browser may have cached an old login and is trying to log you in automatically. Try using an incognito window does it show you the login box and can you login successfully that way?
