Im getting the same issue and i dont know what to do to fix it.I have reserved all my devices from .2 to .49 and set the DHCP range from .50 to .99 and yet im still experiencing a dropout which disconnects me from momentarily, cutting my stream to twitch.Every time it drops out, I get these errors when it happens."Jan 30 20:22:43 XR1000 user.emerg httpd: ****handle_get(411) 66Jan 30 20:22:43 XR1000 user.emerg httpd: ****handle_get(675) 66Jan 30 20:22:43 XR1000 user.emerg httpd: ****handle_get(411) 66Jan 30 20:22:43 XR1000 user.emerg httpd: ****handle_get(699) 66"any idea what is causing this?

Are you only receiving the issue on the streaming device or other devices as well? What are the speeds you pay for/receive?

Unsure, no way to really tell, it literally drops for such a small amount of time, just enough to make my OBS disconnect and then reconnects on the first try afterward. We pay for 1000down and 100up and recieve these speeds reliably. I have just updated the router bios to the latest 1.0.2.86_2.1.40 and am going to factory reset it and hopefully upload a backup file to restore all the settings as right now after the update, DumaOS keeps crashing whenever I do a speed test.

If you have updated you should not restore a backup file from a previous firmware version, start completely fresh. Skip the speed test part, it's not always accurate, should then allow you to get past it.

I have factory reset and done a completely fresh setup on my XR1000 router. I am in DumaOS and everything is working like I would expect, except that when I do connection speed tests, sometimes the gateway or test will crash in an odd way and produce a blank red screen, and display this message. "You are no longer connected to your router. If your router is rebooting then keep this page open as it will automatically reconnect to the router's interface when the reboot is complete. Otherwide please check your connection e.g. you are connected to the correct router."I do not lose connection to the internet however and everything keeps working normally as far as I can tell, but it is still concerning me. Unsure whether my original problem is going to happen again yet as I haven't attempted to stream again. But these speed tests causing the router to display this message, as if it is struggling to both grant me access to the DumaOS and process the speed test are concerning me. Also within the System information Logs tab, it is producing the following unix time error message"Thursday, Jan 01,1970 00:00:00Thursday, Jan 01,1970 00:00:00Thursday, Jan 01,1970 00:00:00Thursday, Jan 01,1970 00:00:00..."Over and over and over and over. Is this a known issue and is it something to be concerned about?

The speedtest should disconnect you from the internet but it sounds like it is disconnecting you from the interface while it runs the test which is inconvenient but not necessarily indicative of a problem that would cause other issues. I would just recommend running a speed test on another site and entering the speeds manually into the router as the results aren't always accurate either

XR1000 dropping out every couple of hours

12 Replies

Netduma-Fraser
NetDuma Partner
Jan 30, 2026
Are you only receiving the issue on the streaming device or other devices as well? What are the speeds you pay for/receive?
- BIGRIFF
  Aspirant
  Jan 30, 2026
  Unsure, no way to really tell, it literally drops for such a small amount of time, just enough to make my OBS disconnect and then reconnects on the first try afterward.
  
  We pay for 1000down and 100up and recieve these speeds reliably.
  
  I have just updated the router bios to the latest 1.0.2.86_2.1.40 and am going to factory reset it and hopefully upload a backup file to restore all the settings as right now after the update, DumaOS keeps crashing whenever I do a speed test.
  - Netduma-Fraser
    NetDuma Partner
    Jan 31, 2026
    If you have updated you should not restore a backup file from a previous firmware version, start completely fresh. Skip the speed test part, it's not always accurate, should then allow you to get past it.
FURRYe38
Guru - Experienced User
Feb 02, 2026
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

FYI, ANY IP address reservations need to be with in the DHCP IP address range. Not outside of it. Static IP addresses are used OUTSIDE of the DHCP IP Address range. IP address reservations are WITHIN the range.

I have both XR500 and XR1000 routers and run a .100 to .150 default IP address range. Any and ALL IP address reservations are with in the range. I do have a few devices that use static IP addresses that are outside of my DHCP range. Never have any drop outs.

FURRYe38

Guru - Experienced User

Feb 03, 2026

Updated FW on my XR1000v1 yesterday to v1.0.2.86. Factory reset and setup from scratch using .100 to .150 default IP address pool range.

Have a few static IP addressed devices out side of this pool range. Couple of other devices dymanic IP addressed from with in this pool range.

System as been online and solid since...No drops seen.

FURRYe38

Guru - Experienced User

Feb 09, 2026

6 Plus up days on my XR1000v1:

Firmware Version V1.0.2.86_2.1.40

Basic Information

CPU Load	CPU1: 15.32% CPU2: 15.28% CPU3: 0.09%
Memory Usage (Used/Total)	429MB/497MB
Flash Usage (Used/Total)	125.35MB/256.00MB
Network Session (Active/Total)	743/65535
System Uptime	6 days 16:14:37

Forum Discussion

XR1000 dropping out every couple of hours