NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR1000 error
Hi all,
Since a while I have the Nighthawk XR1000. Overall I'm disappointed of what it can do but that's another discussion.
since a while I now have the error below. I thought it was just an web interface error but I also noticed that the geo filter its;t working anymore. Not sure it's related with this issue?
TypeError: undefined is not an object (evaluating 'i.generateKey')
Thanks for the support.
- Okay so Safari forces HTTPS which is why you will have been getting those errors, the interface works best through HTTP.
Try this for the Geo-Filter:
Quit game back to the console dashboard
Remove device from the Geo-Filter
Resync from the Geo-Filter Map menu
Re-add the device to the Geo-Filter with the manual option
Set up the Geo-Filter how you like
Wait 2 minutes
Boot up game
Then see if it works better.
19 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What browser are you using? Happens in different browsers?
Firmware is the following: XR1000 1.0.0.64_1.0.49
The modem it's connected to is a Connectbox Giga / Eurodocsis 3.1 modem from Ziggo in Netherlands.
I have to say at the start I didn't have this issue at all. It started to occur later.
Thanks!
- What pages is this error appearing on specifically? What web browser/device are you using to access? Are you using Armor? Could you expand on what you mean by the Geo-Filter isn't working - is it showing an error?
Thanks for the reply.
- Error is showing on each of the DUMA UI pages in the web interface. The regular settings I can access without an issue.
- When I get the error I click OK and can interact with the interface.
- I'm using Safari browser on Mac.
- Geo filter isn't working as I used to see it connect to servers in the Duma UA. Now while gaming it stays blanc. I removed the profile and added my PS5 again but it is still not working.
- I'm not using Armor. I do have the license, but when I tried to turn it on using the app it gives me a time out.
Ok, switching to Chrome solved the TypeError issue. Maybe it's a cache thing in Safari. Will have a look!
GeoFilter however is still not working. Will looking for a game no servers show up while it is connecting to one on my PS5. I did remove and add the profile again in Chrome.
