NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rolex's avatar
Rolex
Tutor
Nov 13, 2021

XR1000 GeoFilter "The Rapp is not loaded yet, please try again in a minute" on DumaOS

I have been trying to use GeoFilter on my newly purchased XR1000 router through DumaOS and it will not open.

Firmware version 1.0.0.58

Any suggestions would be appreciated.

48 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the NightHawk Gaming Router products. Most of the people who watch that forum are more likely to have experience with NH gaming router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-routers


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.

  • Thanks for posting this issue.

     

    Which browser are you using to access the interface? Are you seeing the same problem in all web browsers?

    If you reboot the XR, are you then able to access the interface again until the problem re-occurs?

    • Rolex's avatar
      Rolex
      Tutor

      I have used both Gooogle Chrome and Firefox. I have also rebooted the XR as well and can use the interface. I just cant access the GeoFilter. 

      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        Thanks for letting me know!

         

        So could you please go to System Information -> Installed Rapps -> Click the three line menu -> Set the number of retries to 5. After this you may want to reboot the router, then see if Geo-filter will load.