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Forum Discussion
XR1000 no internet access from guest network
Guest network does not provide internet access unless "Allow guests to see each other and access my local network" is enabled which makes guest network feature pretty much useless to me
firmware version 1.0.0.64_1.0.49
Saw bunch of topics related to this issue w/o any solution.
Should i return the router to the seller?
14 Replies
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Saw bunch of topics related to this issue w/o any solution.Only you know where you saw those messages. If you want someone to respond to what you saw, a link might help.
Should i return the router to the seller?
Who was the seller? Is this a second hand device? If so, did you reset it before you set it up?
Thank for moving the topic to the proper place, Michael. I'm new here.
Honestly i didn't read the manual regarding this matter, coz i can hardly imagine what additional knowledge i can get besides "set checkbox enable guest network on". I will just in a case
The seller is local ukrainian internet store and it is brand new product
regards
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
dfg wrote:
Guest network does not provide internet access unless "Allow guests to see each other and access my local network" is enabled which makes guest network feature pretty much useless to me
firmware version 1.0.0.64_1.0.49
Saw bunch of topics related to this issue w/o any solution.
Should i return the router to the seller?
Have just updated fw to version 1.0.0.64_1.0.49
Not sure what Mfr is
I've got optical terminal Raisecom and it works w/p i do have internet. The problem exists only in Guest network, meanwhile guest network concept is to provide internet access w/o access to internal network
dfg wrote:
Not sure what Mfr is
I've got optical terminal Raisecom and it works w/p i do have internet. The problem exists only in Guest network, meanwhile guest network concept is to provide internet access w/o access to internal network
Most modems/gateways/etc will have a label that says who made it and the model number.
The "optical terminal Raisecom" hints as at Optical Network Terminator (ONT). These rarely have an on board router.
- I've not seen any topics with this specific issue on the 1000, what devices are you seeing this problem with?
All devices connected to guest network have no internet access, macbook pro and samsung galaxy s21, for instance
- Did you factory reset after upgrading to the latest firmware? If not please do so and see if it works after that. A reset is recommended after an update to remove remnants of the previous version.
