NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Billyfair's avatar
Aug 11, 2018

XR450 not giving full speeds on 2.4GHZ band

Just bought an XR450 from Costcon on sale and relized it is not giving my full speeds on the 2.4GHZ band. I should be getting 100 down but instead i'm getting 80 down on this new router. My old Asus 87u router I bought 4 years ago would reach these speeds very easily on 2.4 GHZ band. None of the QOS is set up or anything on the XR450. Any suggestions why this is happening? 

60 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I got an email yesterday from NG support asking to give more information. I've passed this on to them regarding not seeing warranty information for this router on my account.

     

    I'm hoping that DarrenM can pass on to engineering about the low speeds were seeing on 2.4Ghz with some devices. Others I'm not. :smileyfrustrated: I have a freind who has the XR500 and he told me he sees the same issue there as well.

     

    • Billyfair's avatar
      Billyfair
      Tutor

      I really hope it gets fixed soon or i'm returning the router back to Costco. Not worth wasting my time if my old 4 year old router can give me the speeds I want. 

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      I've contacted Netgear Dev/Testing team to see if they can reproduce it
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Have you heard anything back from NG about this? 


        Netduma-Fraser wrote:
        I've contacted Netgear Dev/Testing team to see if they can reproduce it

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Thank you. Please let us know if there is any information regarding this or if they need more details or info.

     

    • Billyfair's avatar
      Billyfair
      Tutor

      Just wanted to let you guys know that I returned the router back to Costco today. It is very disappointing that a brand new router can't achieve full wifi speeds on the 2.4Ghz band when every other router I have owned do it just fine. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Sorry it didnt' work out for you. I'll keep pushing NG to fix this. Yes, it should be able to achieve much higher speeds on 2.4Ghz. Mine finally went online today with a new NG modem. I'll be testing this and a few other things as time goes on. 

         

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Not sure what the Apple Mini has for a chip set.

    I'll find out what the D-Link DWA-192 uses...

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Ran some basic testing with a DIR-880L in wireless bridge mode connected to 5Ghz to the XR450. Could not get speeds on the down much over 100Mb. Bad upload speeds on the UP, nothing much over 10Mb. 880L is about 15-20 feet away line of site. 

     

    I may revert back to initial FW on the 450 and re-test again. This was my oriignal plan after getting the 450 setup however something seemed to auto update with ouy my knowledge. :smileymad:

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Ok, got final word on wifi on the XR450 and 2.4Ghz:

    " Just got an update from our engineering team. According to them, the 2 products does not have the same ability in 2.4G. The R7800 2.4G is 800Mbps @2.4GHz—256QAM while the XR450 2.4G is 600Mbps @2.4GHz-64QAM. From the debug logs, the D-link DWA-192 is a 3x3 client so its maximum 11n HT20 link rate with Netgear XR450 is 216 Mbps (3x3, HT20, 64-QAM). Its maximum 11N HT20 link rate with Netgear R7800 is 288 Mbps (3x3, HT20, 256-QAM). So 2.4G at R7800 should be better than XR450. And Apple iPhone 6S Plus is a 2x2 client. Its maximum 11N HT20 link rate with Netgear XR450 is 144 Mbps (2x2, HT20, 64-QAM). The 96Mbps is and expected result."

     

     

    So even though the 2.4Ghz wifi on the 450 works, It's working as expected with some devices. And for 2.4Ghz, were not expecting F1 racings speeds anyways. Thats kept to 5Ghz and should be. Overall, the 2.4Ghz wifi is what it is and does it's job for the XR450.

     

     

    This case is closed.