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JonSnowKnowsNad's avatar
JonSnowKnowsNad
Apprentice
Dec 15, 2019

XR500 does firmware update make your internet go offline

i had no internet today and i was wondering if it was because of a firmware update? i just powerered my router off and on and internet came back.

7 Replies

  • If there was an update it would have made you go offline briefly. There is no version beyond .56 but if you were lower than this and auto upgrade was enabled then it is possible it auto upgraded and kicked you off.
    • JonSnowKnowsNad's avatar
      JonSnowKnowsNad
      Apprentice

      how come the logs don't let you go that far back like 12 hrs or so because i got hit offline, but i couldn't see if it was a ddos attack in my logs

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        They should go back about 24 hours but if you've rebooted or factory reset then they will be lost, did that occur?