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Forum Discussion
pAckmAn4000
May 07, 2020Aspirant
XR500 dropping wifi connection every 3-5 minutes
My XR500 dropping wifi connection every 3-5 minutes causing my laptop to reconnect all the time.
What's interesting is that it happens for 1 device only - all other devices in home (2 phones + 2 work laptops) are ok. It has been happening with my personal laptop only, thus I thought it's a laptop issue. Though, when I connected my personal laptop via ethernet cable exactly the same thing started with my working laptop - it reconnects every 5 minutes while my wife's laptop streams online conferences with no issues. So it's definitely not ISP issue and not my hardware. XR500 log indicates constant DHCP lease change:
[admin login] from source 10.0.0.10, Thursday, May 07, 2020 11:46:30 [admin login] from source 10.0.0.10, Thursday, May 07, 2020 11:27:01 [admin login failure] from source 10.0.0.10, Thursday, May 07, 2020 11:26:39 [DoS Attack: SYN/ACK Scan] from source: 145.239.150.34, port 80, Thursday, May 07, 2020 11:25:37 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:52:51 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:52:51 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:52:51 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:52:33 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:52:33 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:52:33 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:52:08 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:52:08 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:52:08 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:51:48 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:51:48 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:51:48 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:51:04 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:51:04 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:51:04 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:49:16 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:49:16 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:49:16 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:48:24 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:48:24 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:48:24 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:47:36 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:47:36 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:47:36 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:46:42 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:46:42 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:46:42 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:46:24 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:46:24 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:46:24 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:46:12 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:46:12 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:46:12 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:45:54 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:45:54 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:45:54 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:45:01 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:45:01 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:45:01 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:45:00 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:45:00 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:45:00 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:44:48 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:44:48 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:44:48 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:44:33 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:44:33 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:44:33 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:44:03 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:44:03 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:44:03 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:43:39 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:43:39 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:43:39 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:43:25 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:43:25 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:43:25 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:43:05 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:43:05 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:43:05 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:42:28 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:42:28 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:42:28 [admin login] from source 10.0.0.10, Thursday, May 07, 2020 10:42:27 [admin login] from source 10.0.0.10, Thursday, May 07, 2020 10:41:11 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:39:58 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:39:58 [DHCP IP: 10.0.0.5] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:39:58 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:38:09 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:38:09 [DHCP IP: 10.0.0.2] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:38:09 [DoS Attack: SYN/ACK Scan] from source: 193.70.80.81, port 80, Thursday, May 07, 2020 10:36:25 [DumaOS] DHCP lease change., Thursday, May 07, 2020 10:33:07 [DumaOS] DHCP new event., Thursday, May 07, 2020 10:33:07 [DHCP IP: 10.0.0.3] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 10:33:07 [DoS Attack: SYN/ACK Scan] from source: 217.182.137.219, port 80, Thursday, May 07, 2020 10:15:43 [DoS Attack: SYN/ACK Scan] from source: 147.135.252.44, port 80, Thursday, May 07, 2020 10:14:49 [DoS Attack: SYN/ACK Scan] from source: 193.70.80.81, port 80, Thursday, May 07, 2020 09:44:01 [DoS Attack: SYN/ACK Scan] from source: 139.99.125.116, port 14008, Thursday, May 07, 2020 09:41:37 [DoS Attack: SYN/ACK Scan] from source: 213.5.229.43, port 80, Thursday, May 07, 2020 09:37:27 [Time synchronized with NTP server] Thursday, May 07, 2020 09:24:38 [DumaOS] Geo-Filter cloudsync result 'true','Geo-Filter is up to date', Thursday, May 07, 2020 09:10:08 [DumaOS] Cloudsync Themes result 'false','All mirrors are down', Thursday, May 07, 2020 09:10:06 [DoS Attack: SYN/ACK Scan] from source: 66.70.162.214, port 61986, Thursday, May 07, 2020 08:28:05 [DoS Attack: SYN/ACK Scan] from source: 91.134.26.250, port 80, Thursday, May 07, 2020 08:23:01 [DumaOS] DHCP lease change., Thursday, May 07, 2020 08:06:26 [DumaOS] DHCP new event., Thursday, May 07, 2020 08:06:26 [DHCP IP: 10.0.0.7] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 08:06:26 [DumaOS] DHCP lease change., Thursday, May 07, 2020 08:06:24 [DumaOS] DHCP new event., Thursday, May 07, 2020 08:06:24 [DHCP IP: 10.0.0.10] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 08:06:24 [DumaOS] DHCP new lease allocated., Thursday, May 07, 2020 08:04:25 [DumaOS] DHCP new event., Thursday, May 07, 2020 08:04:25 [DHCP IP: 10.0.0.7] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 08:04:25 [DumaOS] DHCP lease change., Thursday, May 07, 2020 08:04:18 [DumaOS] DHCP new event., Thursday, May 07, 2020 08:04:18 [DHCP IP: 10.0.0.10] to MAC address xx:xx:xx:xx:xx:xx, Thursday, May 07, 2020 08:04:18
Changing IP addressing to static doesn't help - the same thing happens but without "DHCP lease change" in the logs. The only "solution" I have so far is to connect via ethernet.
Firmware is the latest available: Firmware Version V2.3.2.56
3 Replies
- pAckmAn4000Aspirant
One small addition - it happens on both 2.4Ghz and 5Ghz. And changing wifi channels doesn't help.
Conection type - PPPoE, via ISP's optic fiber receiver.
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a factory reset and setup from scratch been performed since last update?
- Netduma-FraserNetDuma PartnerGive the laptop that you're experiencing the issue on a static/reserved IP in LAN Settings - use the same IP from the Device Manager that it is getting for ease. Does it still continue after this?