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fatboy526's avatar
fatboy526
Aspirant
Dec 03, 2020

XR500 issue: "R-app is not loaded yet. Please try again in a minute

Hi .i bought this router about 1 week ago,and  after setting it up it says "R-app is not loaded yet. Please try again in a minute.I have read all the forums and tried updating

the soft ware to factory resetting the router.Also i have tried everything that has been listed on the community netgear forums.PLEASE HELP

10 Replies

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Is it any specific pages that it appears on or is it the entire interface? Could you provide a screenshot of what you're seeing please? In System Information, in the Rapp panel options change the number of retries to 5 and then reboot the router and see if it loads correctly.
  • As above, what firmware version are you on? Either .66 or the beta I assume. Is it any specific pages that it appears on or is it the entire interface? Could you provide a screenshot of what you're seeing please? In System Information, in the Rapp panel options change the number of retries to 5 and then reboot the router and see if it loads correctly.
  • Im also having the same problems.

     

    When mine happens I cannot open the QOS page or network monitor and also wifi devices that are not already connected will not join.

     

    Rebooting the router fixes it for 2-3 days and then it happens again, 

    Considering sending this back.

     

    I have the 2.3.2.66 fw.

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      In System Information on the Rapp panel options change it to 5 then reboot the router and see if that helps please.
      • djsly2k's avatar
        djsly2k
        Tutor

        Rebooting the router always fixes it, temporarily.

         

        The trouble is, that after a few days they then become unresponsive leaving me no choice but to reboot the router to regain functionality.

         

        QOS page fails to load as does network monitoring and geo filtering, I wait long enough and get the error about R-app is not loaded.

         

        Reboot of the router is fine short term but its becoming more of an inconvenience.