NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
fatboy526
Dec 03, 2020Aspirant
XR500 issue: "R-app is not loaded yet. Please try again in a minute
Hi .i bought this router about 1 week ago,and after setting it up it says "R-app is not loaded yet. Please try again in a minute.I have read all the forums and tried updating
the soft ware to factory resetting the router.Also i have tried everything that has been listed on the community netgear forums.PLEASE HELP
10 Replies
What Firmware version is currently loaded?
- Netduma-FraserNetDuma PartnerIs it any specific pages that it appears on or is it the entire interface? Could you provide a screenshot of what you're seeing please? In System Information, in the Rapp panel options change the number of retries to 5 and then reboot the router and see if it loads correctly.
- Netduma-FraserNetDuma PartnerAs above, what firmware version are you on? Either .66 or the beta I assume. Is it any specific pages that it appears on or is it the entire interface? Could you provide a screenshot of what you're seeing please? In System Information, in the Rapp panel options change the number of retries to 5 and then reboot the router and see if it loads correctly.
- djsly2kTutor
Im also having the same problems.
When mine happens I cannot open the QOS page or network monitor and also wifi devices that are not already connected will not join.
Rebooting the router fixes it for 2-3 days and then it happens again,
Considering sending this back.
I have the 2.3.2.66 fw.
- Netduma-FraserNetDuma PartnerIn System Information on the Rapp panel options change it to 5 then reboot the router and see if that helps please.
- djsly2kTutor
Rebooting the router always fixes it, temporarily.
The trouble is, that after a few days they then become unresponsive leaving me no choice but to reboot the router to regain functionality.
QOS page fails to load as does network monitoring and geo filtering, I wait long enough and get the error about R-app is not loaded.
Reboot of the router is fine short term but its becoming more of an inconvenience.