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Forum Discussion
XR500 keeps dropping internet
I have read where this problem is solved, it is not. I don't understand how an expensive router such as this could be dropping the internet so much. I mean how long have routers and wifi been around now? I have read through all the posts and people have the same problem. This issue is still not solved. My Mac laptop drops all the time even when I am using it. The Samsung TV is hardwired to the router and it still loses connection. Don't tell me to reboot the router. There shouldn't be a reason to reboot the router 10 times a day. I'm not doing anything special. I even tried allocating an IP address. That doesn't work. It still drops. I am on the latest firmware...2.3.2.56. I see where this problem was supposedly solved back in 2.3.2.3X...NOT. I had this cheap router from Spectrum and it didn't drop stuff. I don't believe I have a defective router. If it is this defective how did they sell any in the first place? They say log files are for developers but that God for the log files because I can at least see in the log files that is dropping my lease several times an hour all through the day. Someone at Netgear or somewhere knows really what the problem is...my question is why does it take so long to get a fix? I would take it back but i don't have the box any more. Stupid me. I have tried every solution that is posted. They don't work....at least permanently. They might work for 10 minutes.
13 Replies
- There is a fix that is coming in the 3.0 beta, but it's not there just yet. Having a switch between the ISP modem/router and XR500 may help or having the switch connect wired devices to the XR. Disabling DHCP completely on the XR and giving devices static/reserved IPs so they can still connect should get around the lease changing. If it's the WAN lease then changing to static in Internet Setup should help as well.
Thank you for the quick response. I had signed up for the beta some days ago. I am not hopeful. Everything seems to be on the LAN side. I will try allocating static IPs and turning off DHCP but if I go through that trouble and it still doesn't work that will be very frustrating. I am absolutely not using any features that this router can provide other than as a basic wifi router and it doesn't do that. It is device agnostic. It happens to PCs, Macs, iphones, HP laser printer, etc. Doesn't matter if it is a device that sleeps or not. Doesn't matter if you turn off the device and turn it on later. Insane.
- If you're not using any of the features by choice then it would probably be easier to set it in AP mode and that should get around the DHCP issue - if you're using an ISP router.
