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TwoTonYoda's avatar
TwoTonYoda
Follower
Apr 29, 2018

Xr500 Nighthawk A can not connect B should I update to Version V2.2.1.10. C. Update process

Xr500 Nighthawk new out of box.  Windows 10 64 bit updated to current on hardwired unit. Current firmware V2.0.0.28. 

 

Returned X10 and bought this today. Currently at the screen through initial set up asking if I want to update to firmware V2.2.1.10

A. No connection

B. Should I update in this fashion or some other way such as extracting and uploading zip. 

 

Error  when connecting states. This site can’t be reached.  Netflix unexpectedly closed the connection. ERR_connection_closed. Same error on a laptop, a Mac, a phone an iPad.  Also same in chrome, Safari or IE.   please help

3 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 29, 2018
    You have to complete the setup in order to initiate the internet connection. It should allow you to update to the latest firmware in setup. Then when you exit the setup wizard you'll have internet.
    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      May 16, 2018
      Has your issue been fixed? A user on the Netduma forum provided the following information for you:

      I was also facing this error recently. And While searching about it found a solution which you can also use. It worked for me.

      Go to Command Prompt by pressing windows key and X and select Command Prompt.

      Now, just paste these commands one by one and after every command hit enter.

      Commands: ipconfig /release
      ipconfig /all

      ipconfig /flushDNS

      ipconfig /renew

      netsh int ip set DNS

      netsh winsock reset

      Lastly, just reset your PC or the device and see if it makes any changes.
  • techminds's avatar
    techminds
    Aspirant
    May 16, 2018
    TwoTonYoda wrote:

    Xr500 Nighthawk new out of box.  Windows 10 64 bit updated to current on hardwired unit. Current firmware V2.0.0.28. 

     

    Returned X10 and bought this today. Currently at the screen through initial set up asking if I want to update to firmware V2.2.1.10

    A. No connection

    B. Should I update in this fashion or some other way such as extracting and uploading zip. 

     

    Error  when connecting states. This site can’t be reached.  Netflix unexpectedly closed the connection. ERR_connection_closed. Same error on a laptop, a Mac, a phone an iPad.  Also same in chrome, Safari or IE.   please help

    Well you can try this method. This is more a common problem for everyone. 

     

    Go to Command Prompt by pressing windows key and X and select Command Prompt.
    Now, just paste these commands one by one and after every command hit enter.
    Commands: ipconfig /release
    ipconfig /all

    ipconfig /flushDNS

    ipconfig /renew

    netsh int ip set DNS

    netsh winsock reset

    Lastly, just reset your PC or the device and see if it makes any changes.