NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Xr500 not connect some devices to internet
For the last week 2 devices no longer get the internet, one that is connect to wifi says it is offline and the other is connected through a switch via an ethernet cable. Both an be found connected to the router but they for some reason do not connect to the intnert, I have 1 gig speed and my other devices work fine. I tried having thei internet company replae the cable go into my house, power cycles, and what not, nothing fixes the issue, also tried disabling QoS and no change.
Anyone can help?
Finally sloved. I called Netgear since my replacement router is uder warrenty and basically had to hardcode the primary and second DNS servers as the one provided was too congeteted. Now everything is back and running.
Greg
38 Replies
Hey!
What types of devices are they exactly?
Are they appearing in device manager in DumaOS?
Yes it shows up in Dumas, One is a nest that i may have working again by doing numerous resest, connecting to my cellphone and then after setup of the nest when I disconnected the phone it connected to my wifi and had internet. Odd. The other is DirectTV box,might be the box, but I am more worried as my personal computer also couldn't connect to the internet but is working now.
Is there anything I can check to prevent in the future?
Nest says it is offline again, :(