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Forum Discussion
XR500 Random Reboot multiple times a day
Just purchased this router today and it has rebooted dozens of times. Seems ridiculous
Using firmware V2.3.2.32
I've power cyled several times, but it rarely stays up more than 15 minutes.
9 Replies
It feels terrible.I heard that the new firmware has fixed this problem.
Sorry this is happening - sounds like it could be a faulty untit. I will private message you a hotfix firmware to try now to see if that stabilises things. If it does not, I recommend you contact official NETGEAR support to request a replacement:
WOW，I also have this problem.Can you also give me a piece of repair firmware? My email：cs950219@gmail.com . Thanks very much!
System Info
- Uptime 23:48:48 up 11 days, 11:54, load average: 4.71, 4.30, 4.18
- Router Time Wed Nov 21 23:48:48 GMT 2018
- Board Model NETGEAR XR500
- Firmware Version V2.3.2.32
- DumaOS Name A7Legit
Internet Status
- Connection Type PPPoE
- WAN IP 47.74.***.***
- Connection Status Connected
Routers occasionally flash red lights, wait for a while, turn white lights again.Once every three or four days.But I didn't see the problem log.Consulting ISP, no problem with modulator.
I have sent you the hotfix firmware. If it doesn't solve your problem, I would definitely get in touch with NETGEAR's official support. THis should definitely not be happening!
Firmware has been received. Thank you. Happy Thanksgiving.