Hello, My nighthawk netgear xr500 router keeps randomly dropping connection and all the lights turn off throughout the day. The only thing that fixes it is if I reset the power on the router. I looked throughout the forums and alot of people seem to be running into this problem, but I haven't had a fix - please help! I am on the latest firmware V2.3.2.134

Ok finally got it to go through after a number of Tfttp transfers and resets… will update if the router shuts off still

i actually just purchased one - 120v 5a - will try that and post back if issues

In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

i think i've done this correctly - see screenshot. I am still getting random router drops where all lights suddenly turn off. The power stays on and internet glows orange

Unfortunately we can't see that screenshot as it's not been moderated yet. Could you perhaps attach the screenshot instead of pasting it in.

XR500 randomly drops internet throughout the day

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Netduma-Fraser
NetDuma Partner
Aug 04, 2022
In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
- sev7nflow
  Apprentice
  Aug 05, 2022
  i think i've done this correctly - see screenshot. I am still getting random router drops where all lights suddenly turn off. The power stays on and internet glows orange
  - Netduma-Liam
    NetDuma Partner
    Aug 05, 2022
    Unfortunately we can't see that screenshot as it's not been moderated yet. Could you perhaps attach the screenshot instead of pasting it in.

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XR500 randomly drops internet throughout the day