Hi,I have recently upgraded my internet package to a 600mbps package, ever since I have upgraded my netgear router constantly reboots. All the lights go orange and it then reboots back up to white. When logged into Duma OS my cpu is sitting mostly sitting around 80+. I have an ISP router in modem mode and have checked that is not rebooting or anything. I have tried moving plug etc I have done a reset, I have downgraded to the last firmware. Anyone else experiencing these problems?

All done, thanks for the help, I will let you know if I have anymore crashes and reboots!

Unplug the router fully from the power for 10 minutes to start with, then plug it in, does it continue to reboot? If so then remove the WAN/internet cable from it, does it still occur?

Hi,I have tried leaving it unplugged for 10 mins, still no change. it doesn’t reboot when there is no internet cable plugged in.

Could you take the ISP router out of modem mode please, then reconnect it to the XR - does it continue to reboot then?

Hi,I have changed my isp modem/ router back to router mode and so far have had no crashes. But have noticed the WiFi speed is slower and speed test usually fail over WiFi. I have turned the WiFi off on the ISP as it is in router mode.

XR500 Reboot | NETGEAR Communities

31 Replies

Netduma-Fraser
NetDuma Partner
Mar 02, 2021
Unplug the router fully from the power for 10 minutes to start with, then plug it in, does it continue to reboot? If so then remove the WAN/internet cable from it, does it still occur?
- LukeEyre01
  Tutor
  Mar 02, 2021
  Hi,
  I have tried leaving it unplugged for 10 mins, still no change. it doesn’t reboot when there is no internet cable plugged in.
  - Netduma-Fraser
    NetDuma Partner
    Mar 02, 2021
    Could you take the ISP router out of modem mode please, then reconnect it to the XR - does it continue to reboot then?

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XR500 Reboot