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Forum Discussion

Consumer0129383's avatar
Sep 03, 2019
Solved

XR500 Upload Speed is in single digits on gigabit internet

Ok, My XR500 is producing lower speeds than expected. Ran a speed test and my Ping is 14ms, Download is 793.65, and upload is 8.94. On the google fiber network box alone I get 900's on both upload and download and my ping is 1ms. I had the XR500 hundred running through the network box and the upload speeds were suffering. I was able to bypass the network box altogether but it didn't help the upload or download speeds. 

Do I have some settings to adjust? Is my router faulty? Can anyone help me with this situation? Also, I have tried the test wired and wireless; with and without QoS and antibuffer bloat it doesn't help. But when I disconnected it and used only the network box it was fine. This wasn't the issue when I initially connected it either. This is a recent development as of a week or less.

 

Board Model NETGEAR XR500

Firmware Version V2.3.2.56

 

  • Was having the same problem. It's them. My router has been collecting dust for 10 months now and i can't find a local buyer. $300 down the drain. I switch to my isp's modem/router because it's giving higher download and upload speeds in my Xbox network test. Even downloading games my speed detection is like 4-5 times higher. What really suffers is the upload speed detection. Ipay for a gig up and down. Getting 800-900 down and about 300 to 500 up with my isp's box. I get around 700-800 down with xr500, but only 20 upload max. I've tried everything. Also, downloading games with xr500 60-140mbps. Isp box between 230-360ish.

42 Replies

  • So the speeds stay low even when you disable QoS? I mean by opening the anti-bufferbloat side menu and ticking the Disable QoS box.

  • Was having the same problem. It's them. My router has been collecting dust for 10 months now and i can't find a local buyer. $300 down the drain. I switch to my isp's modem/router because it's giving higher download and upload speeds in my Xbox network test. Even downloading games my speed detection is like 4-5 times higher. What really suffers is the upload speed detection. Ipay for a gig up and down. Getting 800-900 down and about 300 to 500 up with my isp's box. I get around 700-800 down with xr500, but only 20 upload max. I've tried everything. Also, downloading games with xr500 60-140mbps. Isp box between 230-360ish.
    • Netduma_Alex's avatar
      Netduma_Alex
      NetDuma Partner

      Sorry to hear you've been dissapointed by your XR500...

       

      When it was connected, did you have it connected to an ISP router/modem or a generic modem? Or an ONT?

       

      Also when DumaOS 3.0 comes out it will be totally worth whipping out the olde XR500 again.